•   about 5 years ago

failed zip

i was uploading a zip at the end., it failed, and then it went to submission period ended. Is there any way I can send over the zip file? the rest of the files were saved in the draft.

  • 9 comments

  •   •   about 5 years ago

    I have had the same problem and I just can't believe it. I had clicked on submit long before the deadline but the upload just went on and on ... can you please accept it by mail ?

  •   •   about 5 years ago

    Yup, my first submission/design went in pretty quick,. that was 45 or so minutes ago,. the 2nd submission was SUPER SLOW on the zip upload,. and then it sat there., and then it gave the red bar/message that the submission is closed.

  •   •   about 5 years ago

    It accepted my submit perfectly fine and then after upload I just got a message that the submission closed. I am assuming it did finish the submission and just went to the message ?

  •   •   about 5 years ago

    I'm pretty sure mine didn't submit because I can't see it in my profile; I can see my other submissions though. If you can see it in your profile then it's been submitted. Mine wasn't :(

  • Moderator   •   about 5 years ago

    Hi RajeevB1 and zxed,

    Can both of you please send me an email at support@challengepost.com with a detailed account of what happened? Please include your browser, browser type, OS, and OS type.

    Thanks,
    Megan

  •   •   about 5 years ago

    Megan, I did send the email yesterday as soon as I had the issue; would you like me to resend it again (with more details?)

    Zee

  • Moderator   •   about 5 years ago

    Zxed,

    You can just reply to your original support@challengepost.com email and add the browser and OS information.

    Thanks,
    Megan

  •   •   about 5 years ago

    Thank you - Done.

    I also added details of what happened and what was different between my two submissions.

  •   •   about 5 years ago

    Hi Megan

    Wrong timezone ... just saw your messages. Will send you the details asap.

    Thanks

Comments are closed.