Zeeshan Sheikh • over 9 years ago
failed zip
i was uploading a zip at the end., it failed, and then it went to submission period ended. Is there any way I can send over the zip file? the rest of the files were saved in the draft.
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9 comments
Rajeev Bhardwaj • over 9 years ago
I have had the same problem and I just can't believe it. I had clicked on submit long before the deadline but the upload just went on and on ... can you please accept it by mail ?
Zeeshan Sheikh • over 9 years ago
Yup, my first submission/design went in pretty quick,. that was 45 or so minutes ago,. the 2nd submission was SUPER SLOW on the zip upload,. and then it sat there., and then it gave the red bar/message that the submission is closed.
Rajeev Bhardwaj • over 9 years ago
It accepted my submit perfectly fine and then after upload I just got a message that the submission closed. I am assuming it did finish the submission and just went to the message ?
Zeeshan Sheikh • over 9 years ago
I'm pretty sure mine didn't submit because I can't see it in my profile; I can see my other submissions though. If you can see it in your profile then it's been submitted. Mine wasn't :(
Megan Arend Manager • over 9 years ago
Hi RajeevB1 and zxed,
Can both of you please send me an email at support@challengepost.com with a detailed account of what happened? Please include your browser, browser type, OS, and OS type.
Thanks,
Megan
Zeeshan Sheikh • over 9 years ago
Megan, I did send the email yesterday as soon as I had the issue; would you like me to resend it again (with more details?)
Zee
Megan Arend Manager • over 9 years ago
Zxed,
You can just reply to your original support@challengepost.com email and add the browser and OS information.
Thanks,
Megan
Zeeshan Sheikh • over 9 years ago
Thank you - Done.
I also added details of what happened and what was different between my two submissions.
Rajeev Bhardwaj • over 9 years ago
Hi Megan
Wrong timezone ... just saw your messages. Will send you the details asap.
Thanks